Senior Director of Social Enterprises

Lowell, MA

Full Time

Senior Manager/Supervisor

Job Title: Senior Director of Social Enterprises

Reports to: CEO

Type: Full-Time

Category: Social Enterprises

Salary: $90,000-$100,000

Job Summary

The Senior Director of Social Enterprises is a dynamic leader who will drive UTEC’s social enterprises, combining operational excellence with mission-driven impact. They will serve as the Business Operations Director of UTEC’s social enterprises, leading the day-to-day management of each enterprise while also collaborating with a team to recommend strategic direction. We currently have three social enterprises (mattress recycling, culinary, and woodworking) and a sub-brand to link consumer-facing offerings (Madd Love Market). The Senior Director of Social Enterprises will oversee the strategic and operational leadership of these businesses, and determine the best opportunities for UTEC going forward, taking into consideration both youth development and revenue generation.

The Senior Director of Social Enterprises will work collaboratively with programming, development, and policy to guide the social enterprises based on the experiential needs of young adults, fundraising needs of the organization, and advocacy priorities through the lens of the businesses. The Sr. Director of Social Enterprises will frequently be involved in business development, fundraising, capital campaigns, and policy campaigns related to the enterprises. They will foster deep ties with the Chief Program Officer and programming leadership to ensure close collaboration between Workforce Programming and Social Enterprises.

Supervisory Responsibilities:

Provide direct supervision to individuals in the following positions:
- Director of Culinary
- Director of Mattress Recycling
- Enterprise Operations Manager
Ensure effective time management of all direct reports
Review and approve all timesheets and requests for time off
Provide regular supervision through individual meetings with direct reports on a weekly or bi weekly basis.
Provide direct reports with ongoing feedback on progress as well as any performance concerns
Document any exceptional performance as well as any concerning behavior shared with HR
Perform an annual written performance review with each direct report
Identify areas for professional growth for all direct reports and align with any available resources at UTEC
Ensure that all staff can identify the impact of their role on agency-wide goals and metrics for success

Responsibilities

Integration of Social Enterprises with overall young adult programming. This position will serve as a crucial link and building place for the integration between UTEC’s young adult-facing programming and the development and management of social enterprises. This will involve:
1. Close collaboration with the Workforce Director and Sr. Director of Programming
2. Awareness of the needs, interests, and skills of the young adults enrolled in programming,
3. Alignment with their direct reports in the learning objectives of young adults identified in the intake and program delivery processes
Fiscal Oversight of three unique P&Ls, and the ability to adequately prepare forecasts and financial reports, ensuring accurate tracking of revenue and expenses.
1. Prepare Monthly manager’s reports to track financials of the Enterprises and be aware of their position against revenue objectives.
2. Develop and track key financial metrics, in partnership with our finance staff, to measure progress
3. Strategic partnership development and expense management to maximize or ensure profitability of the collective Social Enterprises
4. Identification of risk in P&Ls and informing Sr. Leadership to strategically prepare for and plan around risk, to ensure the fiscal security and sustainability of the Enterprises
Identify and foster partnership opportunities with businesses, nonprofits, and government organizations that will lead to:
1. Revenue growth either through grants/donations or the sale of UTEC products or acquisition of UTEC services
2. Development and major gift opportunities for the Social Enterprises and/or UTEC at large
3. Expense reduction through in-kind donations or preferred bidding opportunities h. Community engagement through mutually beneficial interactions either formal or informal
4. Employment or internship opportunities for our young adults. Share these connections with Program Pathways staff for young adult referral and/or placement.
Oversee day-to-day execution of social enterprises to ensure operational excellence
1. Reporting to the Sr Director of Social Enterprises will be the Directors of each Enterprise who will oversee the day-to-day operations.
2. It will be the responsibility of the Sr. Director of SE to become familiar with operations and to develop strong, transferrable systems and practices within each space in conjunction with the directors to ensure consistency and sustainability.
3. Develop staff through clear goal-setting and ongoing feedback
4. Interface with the finance team in business analysis and reporting
Partner with business development and marketing staff to develop marketing strategies and initiatives to promote the social enterprises and the UTEC brand
Work with the leadership team, and primarily the Chief Programming Officer to ensure the enterprises provide the optimal learning platform for young adults
Participate actively with the UTEC leadership team and in staff and young adult activities

Qualifications and Competencies

Demonstrated business operations experience covering strategic planning, business development, operational execution, and financial forecasting and tracking. Experience in the food industry is a plus.
Comfortable with hands-on work in terms of operations as well as the ability to step back to see the big picture and develop a vision for the future
Passion for being an effective coach, motivating and holding accountable all staff reporting to them to the highest levels of excellence
A proven relationship builder, from introduction to cultivation, with internal and external stakeholders
Data-Driven: Committed to utilizing data to best improve operations and program quality
Big Thinker: Demonstration of innovative solutions to problems
Self-starter: Works well independently, but recognizes the value of working with teams
Perseverance: Don't give up at the first sign of trouble
Commitment: Genuinely cares about the youth’s and UTEC’s success
Coachable: Open to feedback and personal and professional development
Team Player: Upholds UTEC’s mission, values, and vibe
Drive: Hunger to do an excellent job and a passion to own one’s work
Sense of Humor: The ability to laugh at oneself is a must!

Education and Experience

Minimum of a Bachelor’s in a business field, MBA a plus
A minimum of 3-5 years of experience successfully operating a business unit or nonprofit with revenues above $2M

Compensation

$90,000-$100,000 plus benefits. UTEC offers a competitive benefits package that starts with 3 weeks of vacation plus a week off between the Christmas and New Year holidays, 12 holidays, 10 sick days, 2 personal days, and 3 bereavement days, as well as health, dental, and vision insurance starting day one. We also offer life insurance, first-time homeowners down payment assistance, cost-of-living increases, a paid sabbatical after three years, and a 401K retirement plan with up to $2,000 savings match. See more about our benefits here.

UTEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, UTEC complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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UTEC works to ignite and nurture the ambition of our most disengaged young adults to trade violence and poverty for social and economic success. Why do you want to work at UTEC?*

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Senior Director of Social Enterprises

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